T he FMCSA Division Administrator handles extension requests for the state where your principal place of business location. If the device cannot be quickly repaired in time and obtaining a replacement is not an alternative, you must file for an extension. Please remember that you only have 8 days from when you discovered the fault (or were told of the malfunction) to have the unit repaired and restored to the vehicle. It is crucial to consider what to do when the ELD device malfunctions to prevent being forced Out-Of-Service. How to Avoid Out of Service Due to ELD Malfunction Reporting Requirements A carrier should require the driver to keep a written record of duty status (RODS) until the ELD is repaired or replaced.It must be repaired, upgraded, or replaced within eight days of detecting a malfunctioning ELD.The drive should continue holding paper logs daily until the ELD is repaired.Īlso, the motor carrier must do the following. In case the driver can’t get access to the logs over the last 24 hours or the last 7 days, then the driver has to reconstruct them on paper and keep them in their vehicle. The driver should ensure to have access to the logs from the previous week. ELD Malfunction Reporting Requirements – How Can A Driver Report Malfunctionĭrivers are required to report malfunctioning ELDs to the carrier within 24 hours. This will let you know if you can fix it on your own or whether you need to involve your ELD provider.Īs part of the mandate, the ELD vendor can supply you with a diagnostic checklist that drivers can use in the event of an ELD malfunction. Therefore, before you begin reconstructing records, make sure you recognize what kind of fault or data diagnostic your driver is having. Without a doubt, this may be time-consuming and stressful. Also, the previous 7 days, which they will need to demonstrate at a roadside inspection. If drivers cannot recover the previous 7 days of hours-of-service RODS and cannot report hours with their ELD, they can resume recording logs on paper and reconstruct logs for the last 24-hour cycle. As a measure of best practice, the driver can alert the motor carrier as early as they become aware of any fault. Also, conduct data diagnostic events and visually notify the driver. What to Do If Your ELD Malfunctions?Īs mentioned earlier, ELDs that fulfil technical FMCSA ELD requirements must identify malfunctions. In this situation, the drivers may not be able to track their hours on their ELDs and will have to alert the carrier and then use paper records instead. These and many other critical problems can affect the driver’s ELD records.
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